Terms of Service &
User Agreement

Effective date: August 5, 2026. This agreement is between you and Lanework LLC, a Colorado limited liability company ("Lane Workbench," "we," "us," or "our"), and governs your access to and use of the Lane Workbench website at laneworkbench.com, the Lane Workbench web application, and any related services (together, the "Service").

1. Acceptance of These Terms

By creating an account, subscribing, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

• Business use. The Service is offered for business and professional use. You represent that you are at least 18 years old and are using the Service for business, professional, or educational purposes, not as a consumer for personal, family, or household purposes.
• Organizational use. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

2. The Service — Advisory Nature

Lane Workbench provides software tools that organize publicly available government trade information and generate AI-assisted, advisory suggestions to support import and export compliance workflows: classification candidates, country-of-origin analysis, export control classification suggestions, license-requirement reasoning, denied-party screening presentation, filing-decision logic, duty estimates, and related recordkeeping features.

You acknowledge and agree that:

• The Service is not legal advice. Nothing in the Service — no output, citation, explanation, Learning Mode content, or document — constitutes legal advice, and no attorney-client relationship is created by your use of the Service.
• Lane Workbench is not a customs broker, freight forwarder, or filing agent. Lane Workbench is not licensed by U.S. Customs and Border Protection or any other authority to conduct customs business, does not hold a power of attorney from you, and does not prepare, transmit, or file customs entries, Electronic Export Information (EEI), Importer Security Filings, license applications, or any other regulatory submission on your behalf.
• Outputs are not determinations. Classification suggestions, origin analyses, ECCN candidates, license-requirement reasoning, screening presentations, and filing-decision outputs are informational aids and starting points for your own analysis or your licensed broker's or attorney's review. They are not binding rulings, professional determinations, or guarantees of compliance.
• Official sources control. Where any output of the Service differs from the official text or data published by a government authority (including the HTSUS, Schedule B, the EAR and CCL, the ITAR and USML, the FTR, CBP regulations and rulings, and the Consolidated Screening List and underlying source lists), the official source controls, and you must rely on the official source.

3. AI-Generated Outputs

Portions of the Service use artificial intelligence models to generate outputs. You acknowledge that AI-generated content:

• may be inaccurate, incomplete, outdated, or inapplicable to your specific facts;
• may not reflect the most current regulations, tariff schedules, duty rates, trade actions, sanctions, or list additions, all of which change frequently;
• depends on the accuracy and completeness of the information you provide; and
• must be independently verified against official sources and, where appropriate, reviewed by a licensed customs broker, trade attorney, or qualified compliance professional before being used in any filing, shipment decision, or compliance determination.

You agree not to represent any AI-generated output of the Service to any government authority, business partner, or third party as a professional compliance determination made by Lane Workbench.

4. Government Data & Third-Party Sources

• Public data. The Service presents and links to data published by U.S. government agencies (including the International Trade Administration's Consolidated Screening List, the U.S. International Trade Commission, the Census Bureau, the Bureau of Industry and Security, and U.S. Customs and Border Protection) and other official bodies. This data is public information; Lane Workbench does not create it and does not guarantee its accuracy, completeness, or timeliness as presented in the Service.
• No affiliation. Lane Workbench is not affiliated with, endorsed by, or sponsored by the U.S. Government or any government agency, or by any third-party vendor referenced in the Service or on the website.
• Screening timeliness. Screening lists change daily. A "no match" result reflects the queried data at the moment of the query only. You are responsible for screening at the appropriate points in your own workflow and for verifying any potential match against the official source list publication.
• Third-party services. The Service relies on third-party infrastructure and APIs (including hosting, authentication, payment processing, AI model providers, and the trade.gov data API). We are not responsible for the availability or performance of third-party services, and outages or changes to those services may affect the Service.

5. Your Responsibilities

You are solely responsible for:

• the accuracy and completeness of all information you enter into the Service, including product descriptions, countries, values, and party names;
• all compliance decisions you make and all filings made by you or on your behalf, including classifications declared, values reported, licenses obtained or not obtained, parties transacted with, and filings submitted or omitted;
• verifying every output against the official sources linked throughout the Service before acting on it;
• engaging a licensed customs broker, trade attorney, or other qualified professional where your situation calls for one; and
• maintaining your own compliance program, recordkeeping, and internal controls. The Service supports recordkeeping; it does not replace your legal recordkeeping obligations (for example, under 19 CFR Part 163 or 15 CFR Part 30).

6. Accounts

• Sign-in is passwordless via a magic link sent to your email address. You are responsible for maintaining control of that email account and for all activity under your Lane Workbench account.
• You must provide a valid email address and keep it current. Notify us promptly at the contact address below if you suspect unauthorized use of your account.
• Accounts are for a single named user unless your plan expressly provides otherwise. Credential sharing is prohibited.

7. Subscriptions, Billing & Cancellation

• Plans. The Service is offered on paid subscription plans described on the pricing page. Features vary by plan, and we may adjust plan features prospectively.
• Billing. Subscriptions are billed in advance on a recurring monthly basis through our payment processor (Stripe). By subscribing, you authorize recurring charges to your payment method until you cancel.
• Automatic renewal. Your subscription renews automatically each billing period unless canceled before the renewal date.
• Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period, and you retain access until then.
• Refunds. Except where required by law, payments are non-refundable and no refunds or credits are provided for partial billing periods, unused features, or downgrades.
• Price changes. We may change subscription prices with at least 30 days' notice; changes apply at your next renewal. If you do not agree to a price change, cancel before it takes effect.
• Taxes. Prices exclude applicable taxes, which you are responsible for where required.
• Failed payments. If a renewal payment fails, we may suspend or downgrade access until payment is made.

8. Acceptable Use

You agree not to, and not to permit anyone to:

• use the Service in violation of any law, including U.S. export control, sanctions, customs, and anti-boycott laws;
• use the Service to facilitate a transaction that you know or should know involves a prohibited party, destination, end use, or end user;
• rely on the Service as your sole compliance control or represent Service outputs as professional determinations;
• misrepresent any compliance status to a government authority, whether or not based on Service outputs;
• resell, sublicense, rent, or provide the Service to third parties as a service bureau, or use it to build a competing product;
• scrape, harvest, or systematically extract data or outputs from the Service, or access it by automated means other than interfaces we provide;
• reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent such restriction is prohibited by law;
• probe, disrupt, overload, or circumvent security or access controls of the Service, or share account credentials; or
• upload malicious code or content that infringes any third party's rights.

We may suspend or terminate access for violations of this Section, with or without notice.

9. Your Content & Records

• Your data stays yours. You retain all rights to the information you enter into the Service and the records and packets you generate ("Your Content"). We claim no ownership of Your Content.
• License to operate. You grant us a limited, non-exclusive license to host, process, transmit, and display Your Content solely as necessary to provide, secure, and improve the Service and to comply with law.
• Your responsibility. You represent that you have the rights necessary to submit Your Content and that it does not violate law or third-party rights. Do not enter classified information or information you are not authorized to disclose.
• Exports of records. Documents you export (PDF packets, records) are generated for your internal recordkeeping. You are responsible for how they are used and represented.

10. Intellectual Property

• The Service — including its software, design, interface, text, and branding, and the LANE WORKBENCH name and logo — is owned by Lanework LLC and protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.
• U.S. Government data presented through the Service is public information not subject to our ownership.
• If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

11. Export Compliance of the Service Itself

You represent and warrant that: (a) you are not located in, and will not access the Service from, a country or region subject to comprehensive U.S. sanctions; (b) you are not listed on, or owned or controlled by any party listed on, any U.S. Government restricted-party list, including the Specially Designated Nationals List, Entity List, or Denied Persons List; and (c) you will not use the Service for any end use prohibited by U.S. law.

12. Disclaimer of Warranties

Some jurisdictions do not allow the exclusion of certain warranties; in that case, the above exclusions apply to the fullest extent permitted by law.

13. Limitation of Liability

The limitations in this Section apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and are a fundamental basis of the bargain between you and Lane Workbench. Some jurisdictions do not allow certain limitations; in that case, these limitations apply to the fullest extent permitted.

14. Indemnification

You will defend, indemnify, and hold harmless Lanework LLC and its members, managers, employees, and agents from and against any claims, demands, investigations, penalties, fines, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or reliance on any output; (b) any filing, declaration, classification, valuation, screening decision, shipment, or transaction made by you or on your behalf; (c) Your Content; (d) your violation of these Terms; or (e) your violation of any law or the rights of any third party.

15. Termination

• You may stop using the Service and cancel your subscription at any time.
• We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if providing the Service becomes impracticable; for terminations without cause, we will refund the prorated unused portion of any prepaid period.
• Upon termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 2–5 and 9–18) survive termination.
• Export your records before your subscription ends; we may delete account data after a reasonable period following termination, subject to our legal obligations.

16. Governing Law & Dispute Resolution

• Governing law. These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules.
• Informal resolution first. Before filing any claim, you agree to contact us at the address below and attempt in good faith to resolve the dispute informally for at least 30 days.
• Binding arbitration. Except as provided below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Denver, Colorado, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
• Exceptions. Either party may bring an individual claim in small claims court, or seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.
• Class action waiver. All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
• Venue for court proceedings. For any proceeding not subject to arbitration, the state and federal courts located in Denver, Colorado will have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.

17. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide notice by email or an in-Service notice at least 14 days before the changes take effect. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, cancel your subscription before the effective date.

18. General Provisions

• Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at purchase, are the entire agreement between you and Lane Workbench regarding the Service and supersede all prior agreements on that subject.
• Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in full effect.
• No waiver. Failure to enforce any provision is not a waiver of the right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of third-party services, acts of government, and natural events; this does not excuse your payment obligations.
• No third-party beneficiaries. These Terms create no rights in any third party.
• Headings. Headings are for convenience only.

19. Contact

Lanework LLC · Colorado, USA
Email: legal@laneworkbench.com
Website: laneworkbench.com